• part time
  • 2020-08-16
  • Montreal


Our team is currently looking for a facilitator for online activities as part of the AlphaNumérique project. The person will be responsible for technical support, facilitating question and answer periods, and animating webinars related to digital literacy. AlphaNumérique’s online activities include livestreams of pre-recorded video content followed by live question and answer sessions, as well as webinar-style trainings presented via videoconference.

The four main aspects of this position are:
1) Setting up the webinars on Facebook live or Zoom and ensuring that all technological aspects run smoothly
2) Providing technical and visual support during the webinars (slide shows, video clips, surveys)
3) Answering technical support questions from participants during webinars and troubleshooting problems with them via chat
4) Responding to questions about webinar content by facilitating question and answer periods (via chat or on screen via video)

The facilitator will also be invited to present webinars occasionally once they feel comfortable with the material.

This is a 4 month contract until December 2020, with the possibility of renewal in 2021. Starting wage is $18/hour, and the ideal start date would be the week of August 24th, 2020.

About us:

Techno Culture Club (TCC) is a non profit organisation which promotes and supports digital literacy and digital justice to make technology and digital culture more accessible, fair et participative.

AlphaNumérique is a project working to support public libraries and local community organisations to reduce inequalities in terms of access to technology and digital literacy. The project focuses on building digital literacy skills in populations who have been identified as having the least access to technology.

Responsibilities of the position:

  • Setting up online activities (Zoom, Facebook live, crossposting, etc.)
  • Technical support for participants and facilitators during the activities
  • Live facilitation and moderation of question periods and comments sections during the livestream of pre-recorded content
  • Facilitation of webinars on various subjects related to digital literacy
  • Possibility of facilitation of in-person digital literacy activities (if the current covid crisis permits)


  • Experience facilitating activities
  • Ability to explaining complex subjects in easy to understand ways, and to adapt explanations to suit different audiences
  • Knowledge or interest in social issues relating to technology and digital literacy (the ‘digital divide,’ the effects of systemic barriers on access, etc.)
  • An active listener and comfortable working as part of a team
  • Computer literacy and ability to troubleshoot technical problems. Especially: knowledge of Zoom settings and Facebook livestream settings
  • Excellent communication skills (oral and written) in French
  • Ability to type quickly and respond succinctly over chat (in French)


  • Experience facilitating webinars or other online activities
  • Interest in anti-oppressive and inclusive approaches to facilitation and organisational culture
  • Interest in the cultural sector, new technologies and digital culture
  • Experience in the community sector and/or working in small- or medium-sized organizations
  • Professional proficiency in English

Employment conditions:

Four month contract; ideally starting the week of August 24th, 2020
Work hours: an average of 15-20 hours per week
Schedule: must be available for short (~3 hour) shifts most days weekdays at variable times, all hours between 9am - 8:30pm, variable schedule (given at least a month in advance)
Compensation: $18/hr
Location: currently work from home, with the possibility for occasional in person meetings depending on your comfort level; normally we work in office at the Centre du Plateau (address in footer). The possibility we will return to in office work in 2020 is very low, and will not be required.
To apply:
Please submit a completed online application before midnight, August 16, 2020:

In the online application, please attach your CV as a PDF (in english or french, as you prefer) ;

If you have questions or require assistance with the online form, please do not hesitate to contact us at contact@technoculture.club. While we thank you for your application, only candidates chosen for an interview will be contacted.

As an employer, TCC believes in promoting equality and diversity in our team. We prioritise candidates from groups who are often under-represented or face systemic exclusion, including but not limited to Indigenous people (First Nations, Metis and Inuit), people of colour, members of the LGBTQ2SI+ community, people with disabilities, and new immigrants. We encourage people to self-identify on their application form if they wish. *

* This statement was heavily inspired by Exeko; we would like to thank them for their work.